What we do

Much of what our network does is build and maintain links with our members practices to ensure we can support each other and develop services that work across the area we cover. Three examples which are of particular focus to us during 2021 are shown below. We have also made available a range of self-help/self-care booklets and links to support patients with their own healthcare. You can find out more about these in the services section of our website.

Enhanced health in Care Homes

Of particular focus is our work establishing enhanced care home support that provides improved access for residents to a healthcare visiting service.

Led by a paramedic and backed up by a pharmacist team we aim to reduce the time taken by individual care homes to get in touch with a healthcare team. Supporting this service we are focusing on developing a medication optimisation service. This is a major development that will ensure our care homes are able to access the best support for their residents.

Bereavement advice and support

Working with colleagues at Humber NHS Trust and using the expertise across our network, including input from Social Prescribers, we have developed a Bereavement Protocol that has been adopted across our network surgeries.

This aims to ensure bereaved families, friends and carers have access to timely information and advice when a death occurs – and in the weeks and months afterwards, when the realisation of losing a loved one can sometimes become unbearable, we have supportive help available to help with loneliness, financial difficulties or any other issues that can arise as a result of losing someone close.

To get help and support please ask your surgery to talk to their Bereavement Support Officer – or click here to go to our services page.

Carer advice and support 

Alongside our work developing the bereavement protocol we more fully understood that many of our patients are carers – not necessarily by occupation but carers for family or friends – and that many of these carers were either not recognising themselves as carers and/or not all of them were accessing any support for themselves in that role.

Our Carer Support Protocol has been developed with a lot of input from East Riding Carer Support Service and has resulted in each of our surgeries appointing and training a Carer Champion(s) whose role is to be available to any patient who is or becomes a carer.

There is a range of support that can be accessed – be it as simple as some-one to talk to right through to arranging respite care or help with medication or even understanding what financial support is available.

Each carer and each circumstance is unique and individual. If you care fro somebody you can contact any of our practices and ask to speak to the Carer Champion – they know what and where to guide you for help and support.

Page last reviewed: 30 October 2023